Frequently Asked Questions

Contact Me

Purchasing

How can I buy your work?

You can purchase my work online four times a year in my Shop, in person at events I attend across Canada or in my Station House gallery.

Please note that my online releases do sell out quickly.

When is the next online release?

The release dates for 2024 are ~

March 24, June 2, August 25, December 1.

Online releases go live at 8pm AST.

Why is the online shop often sold out?

I am only happy making small collections. I choose to keep my creativity protected by honoring what my two hands comfortably make in time.

I also love meeting people in the real world and ardently believe in show life, the direct experience of meeting people where they are with art. I try to balance my work being available to a larger audience online with my love of the show community and I do this by making most of my work available in person.

Do you do commission/custom work?

Yes, at certain periods of the year, in very limited numbers. For 2024, I am available for commission work from July through September.

Custom work begins with knowing what size and what orientation (portrait or landscape) you wish your piece to be. Some people start with an idea of budget, others with a particular place in their home in mind, others with a past pieces of Rogue Goat that they loved elements of and would like to see combined.

After I determine what size you would like, a deposit equal to 50% of the balance plus $150 commission fee is due. The commission fee addresses the extra time spent. communicating and sourcing specific wood The piece does not begin until the perfect wood is found, which can take some time! 

I create a preliminary sketch for you to approve and then check in throughout the creation process with photos for your input.

The final balance must be paid upon approved completion, prior to shipment. If I complete the piece, and you don’t love it, you aren’t obligated to take it! I simply try again & if you don’t like that version as well (which has never happened!), I will return your money.

Do you sell prints?

I do not sell prints of my Rogue Goat artwork. Creating prints of a three dimensional piece of art is not intuitive to me.

I do periodically create prints that relate to my writing or various animal obsessions. They can be found in my Shop.

Why don't you use resin anymore?

I still love the luminosity of resin but stopped using it for two primary reasons.

All resin ambers slightly over time but different physical circumstances can escalate that process, namely heat and direct sunlight. Periodically clients would contact us about pieces that had discoloured far outside known parameters and while I can fix them, the only way to do so is to entirely repaint the painted portion. This created issues with not being able to exactly replicate the original and with the costs of materials and shipping, which I covered. I decided to not take that risk anymore.

Resin also creates an enormous amount of garbage and is effectively pouring plastic on wood. I was increasingly troubled by this.

Shipping

How are the pieces packaged for shipping?

My pieces travel very well. They are packaged simply with layers of laminate flooring underlay, a custom fitted cardboard box, and copious amounts of shipping tape, because I can't help myself.

I try to recycle as much packing material as possible, so your "unboxing" experience will have little to do with aesthetics and much to do with practicality and frugality.

All pieces are sent signature required.

How long does it take to ship?

It often takes me a week or more to get an entire release prepared for shipping. As most of the pieces need custom boxes made and I try to recycle packaging, its a much lengthier process than you might be used to from big businesses shipping regular shaped objects frequently.

What happens if it arrives damaged or not at all?

As the pieces are wood on wood, without delicate parts, they are very unlikely to arrive damaged without some sort of catastrophic circumstance. If they do, the damage may be minor and I can guide you through fixing it....I'm think something like a scuff mark.

If somehow the piece was damaged beyond your repair (or desire to), take a photo of the packaging and the damaged piece and contact me. I will walk you through repackaging it and cover the return shipping. Once I have received it, I will either issue a refund in full OR create a piece similar to it. Your call.

If it doesn't arrive at all, please let me know and I will refund you and follow up with the courier company. I can refund you in full or create a piece similar to it for you. Your call.

Can I return it?

Yes, within seven days of purchase. I wouldn't want anyone to live with art they regret. But you will be responsible for the costs of shipping it back to me and I will not refund the original shipping fees.

Will you ship Internationally?

Yes. If you are an International client and hoping to purchase in an upcoming release, contact me BEFORE the release to discuss shipping options. If you are successful in the release, choose local pick up at check out, and I will follow up with you with a separate invoice for shipping.

Hanging and Care

How do I hang my single piece?

Small pieces can simply be hung from the rear wooden rail that cradles the panel. Mark the wall with a pencil in a level line slightly narrower than your piece and an inch below where you want the top edge to hang. I prefer art hung with lots of breathing room, unless hung as part of a “gallery” wall. If hanging above furniture ( like a couch or headboard), I prefer eight inches of clearance.  

Mark the wall with a pencil in a level line slightly narrower than your piece and an inch below where you want the top edge to hang. Either place screws in a stud or secure it with a plastic anchor. You want a minimum of two screws for pieces up to 24’ wide, four or more for larger pieces. Then simply hang the art from the screws using the cradled back.

For people uncomfortable with that casual style of hanging, a wire is attached but is a little fussier to determine exactly where the top will hang. Measure where your wire is attached to the top edge of the artwork and then measure that number down from where you want the top to hang and mark your wall with a pencil. Using a level draw another mark six to and inches away and bang in two 100 lb picture hooks. Pop the wire on to hang. The slack in the wire means this will not be exact, so if you are fussy and aren't the sort to just bang holes in your walls until you get it right and cover them with the artwork until later, google will lead you to far better directions than I can give. 

How do I hang my triptych?

I always suggest hanging multiples by the wooden rail at the back as it's far easier to align them then trying to adjust for the slack in the wires. 

Add the widths of your set plus 1.5 inches between them. For example, a 12/18/12 set is 

12/1.5/18/1.5/12 for a total width of 45 inches. Divide total width by two to find the centre = 22.5. Mark this centre point of the wall you want to hang your triptych on. Using a pencil and level, draw a light line crossing through the centre, so 22.5 inches on either side. Mark with a pencil where each panel will hang using the spacing provided and then sink two screws per panel along your line. Hang the panels.  

Why is my piece not signed on the front?

I find that signing the front disrupts the visual plane for me. Each piece is signed and dated on the back instead.

How do I clean my artwork?

The painted area is finished with matte varnish and can be lightly wiped with a microfibre cloth.

The wood is finished with tung oil and will not need anything, although you may choose to polish it with a wood butter from time to time.

I'm moving. How should I pack my artwork?

Wrap your piece in plain newsprint (ink from printed materials may transfer) and then in bubble wrap or foam underlay before storing in a plastic bag.

The paper protects the painted surface from discolouration, the bubble wrap/underlay provides cushioning protection and the plastic bad will prevent moisture damage.

Do not ever wrap paintings directly with bubbloe wrap. Some sort of science-y, terrible magic can happen and ruin the finish.

Careful of storing in places with lots of heat, as that can also cause damage.